Your Mission
- Installation and management of endpoint devices (PCs, printers, thin clients ...);
- VMware Horizon View basic support (monitoring);
- VMware vSphere basic support (monitoring of virtual machines);
- Microsoft file and print servers administration and support;
- Microsoft Windows Active Directory basic administration and support;
- Monitoring of Network & Security infrastructure;
- Support level 1 and level 2 (dispatch tickets on helpdesk tool);
- Documentation and reporting.
Your Profile
- Bachelor's degree in Computer Sciences;
- Minimum of 2 years professional experience as an IT Support Engineer;
- Good understanding of Microsoft and VMware environments;
- VMware Horizon View VDI infrastructure (Virtual Desktop) is an asset;
- Good understanding of endpoint deployment tool;
- Excellent understanding of TCP/IP, networking and security;
- Cisco CCNA certification is an asset;
- Enthusiastic team player in a cross disciplinary environment, you also have excellent interpersonal and communication skills, both written and oral;
- Organised and stress resistant, you have proven aptitude to assess issues in brief time and to deliver clear and structured troubleshooting solutions;
- Fluency in English is essential, working knowledge of French.